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Berghaus Customer Service

Careers

Contact Customer Services
UK 0345 607 2477
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Working for us

Berghaus has been at the fore-front of the outdoors industry for over 40 years and it's our team of enthusiastic and dedicated staff who have kept us there.

Working for Berghaus means you will be part of a team that is passionate about being outdoors and committed to the success of the brand. We offer a great working environment for our staff with benefits and development opportunities to match.

Our head office is based in Sunderland, UK but we also have offices in London, Europe and Asia.

Berghaus is part of Pentland Brands which is the name behind some of the world’s best sports, outdoor and fashion brands. They own Canterbury of New Zealand, Speedo, Boxfresh, Brasher, Ellesse, KangaROOS, Mitre, Prostar and Red or Dead.

They also have the global licensee for Lacoste Chaussures and Ted Baker footwear, the UK licensee for Kickers, and are shareholders in Butterfly Twists and Hunter Boot. The Group is also the majority owner of JD Sports Fashion plc, which operates over 800 sports, fashion and outdoor stores across Europe.

Pentland Brands is a third-generation, family-owned business and retain strong family values. They care about people, and that’s what drives our day-to-day work. This means creating products that meet the demanding standards expected by our customers. It means hiring the best people and making sure they support them to achieve their best. And it means striving to ensure that our suppliers and other partners work in the same, people-centred way.

We’re a business with guts: we speak our mind and we take risks. Happy to take the lead and to make a stand about the things we believe in, we prioritise creativity and allow people and experiences to take us somewhere new. We are always moving forward. We never say never.

For other vacancies within Pentland brands please visit the Pentland Careers Website

Benefits

Work Life Balance/Flexible Working

Berghaus is committed to supporting all employees in the achievement of work life balance and offer a range of flexible working arrangements. We also give individuals the opportunity to discuss openly their concerns about their work life balance.

Product Days

Berghaus is a company that embraces the outdoors and we offer product days to our staff in a wide variety of outdoor activities.

Environmental Days

Because our business is the outdoors we make it our business to try and look after it. We’re a responsible company and encourage our staff to participate in a number of environmental days throughout the year in order to improve and protect the outdoor places we love.

You can find out more about the environmental work we do with our charities here.

 

Social

MAD

Our environment and charity committee – raising money through the year for worthy causes

Club B

Our social committee arrange social activities throughout the year – including a Summer event and a Christmas party

  • Health & Wellbeing
  • On-site monthly alternative therapies
  • Discounted use of Sunderland Leisure Centres
  • Free Flu jabs
  • Part of the North East Better Heath Awards

Health & Wellbeing

  • On-site monthly alternative therapies
  • Discounted use of Sunderland Leisure Centres
  • Free Flu jabs
  • Part of the North East Better Heath Awards

Management Development Opportunities

Our plans for growth are truly global, creating opportunities for personal development with a number of management programmes in place.

 

 

Our Brand Values

At Berghaus we offer a great working environment, supported by our brand behaviours:

 

Performance

  •  Creating a culture of strong teamwork, across function, regions, countries and cultures.
  • Accepting we are one team and working together to deliver success
  • Enabling, encouraging and empowering others to be at their best every day
  • Identifying, selecting, analyzing and processing information in a structured way to generate clear insight and addressing issues and problems in a logical way and developing practical solutions.
  • Looks beyond current position, sees and envisions the big picture/wider environment/external marketplace and pushes the boundaries.
  • Understand the importance of creativity and innovation and creates opportunities to drive these 

Innovation

  • Creating a culture of strong teamwork, across function, regions, countries and cultures.
  • Accepting we are one team and working together to deliver success
  • Enabling, encouraging and empowering others to be at their best every day
  • Identifying, selecting, analyzing and processing information in a structured way to generate clear insight and addressing issues and problems in a logical way and developing practical solutions.
  • Looks beyond current position, sees and envisions the big picture/wider environment/external marketplace and pushes the boundaries.
  • Understand the importance of creativity and innovation and creates opportunities to drive these
  • Developing clear, structured and aligned strategic approaches and plans to deliver the 2020 ambition
  • From ambition to execution we deliver excellence and motivate to achieve exceptional results whilst overcoming obstacles.
  • The ability to express opinions, confront challenges and make decisions with confidence, courage and professionalism.
  • Is entrepreneurial in approach, actively shares ideas, proactively searches out and takes the lead on new initiations and is a leader from the heart.

  •  

Adventure

  • We passionately believe in our brand and work collaboratively to deliver the best possible results
  • We communicate with others clearly, credibly and concisely - in a way that has impact and achieves the exceptional for our internal/external customers.
  • Is open minded to new ideas, readily adapts to new situations, changing tactics / approaches to be fully effective in ever changing environments that our customers demand
  • Listens to internal teams and our external partners, consumers and customers to adopt and develop new ideas and is ambitious to deliver success with integrity and balance