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Berghaus Customer Service

Delivery

Contact Customer Services
UK 0345 607 2477
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General Delivery Information

We offer a range of delivery options and deliveries are made using Royal Mail or DPD. For orders delivered by DPD you will receive email notifications to keep you up to date on the expected date and time of delivery of your order. Please keep a look out for an email from us once your order has been shipped and is on its way to you.

In the UK, we offer three delivery options;

In most cases carriers do not operate or deliver on Bank Holidays.

UK Standard Delivery

United Kingdom Standard Delivery £2.95

Delivery usually within 3-5 working days. This service includes the United Kingdom mainland, Northern Ireland, Scottish Highlands and Islands

Where delivery isn't possible, the parcel will be taken to your nearest Post Office sorting office and you will receive a card to take to the office and collect your order when convenient. Please note that orders over a certain value may be delivered via a specialist courier. This type of courier will typically require a signature, and may not always be able to make deliveries on Saturdays.

UK Express Delivery

United Kingdom Express Delivery £5.95

Delivery usually within 1-2 working days. This service includes the United Kingdom mainland, Channel Islands and Northern Ireland, but excludes the Scottish Highlands. Only a 2 day service is available on an express delivery option for the following postcodes: AB31-38, AB 44-56.

If we receive your order before 5.30pm (GMT/BST) Monday to Thursday, we will despatch your order the same day . Delivery should take place the following working day if in the UK Mainland or Northern Ireland. For all other areas, a 2 day service will apply. Upon delivery of your order, a signature will be required. Please note: Saturday is not classed as a working day, however some couriers may make deliveries on this day. We are unable to guarantee a Saturday service .

UK Saver Delivery

United Kingdom Saver Delivery £1.99 (FREE on orders over £50)

Delivery usually within 5-6 working days.