Privacy
Berghaus Limited (“Berghaus”) takes its relationship with all our users seriously, and this includes how we handle the data you give us.
Berghaus is committed to meeting the requirements of all relevant laws and codes including the Data Protection Act 1998 and is registered with the Information Commission under registration number Z6423514 as a Data Controller.
This Privacy Policy sets out the ways Berghaus processes any personal data collected via its website at www.Berghaus.com (the “Website”).
When do we collect personal information?
Most of the Website is free for you to browse through and read. There are a few occasions when we ask you to fill in a form and give us some information on yourself:
* If you want to take part in a Prize Draw or Competition
* If you want to create or update your personal profile
* If you want to send us an email.
We only collect personally identifiable information (such as your name, email address or country of residence) if you choose to fill out a form.
What do we do with the information?
Providing personal information is up to you. We collect personally identifiable information to enter you in contests and notify you of results, to email you with updates, news and special offers, to respond to your questions or comments, to register you for certain features on the Website.
Asking your permission
If you register on the Website we ask you to let us know if you would like to receive further information or updates from us via email. We will only send you an email update if you request to receive it. We don't want to bombard your inbox, so the most updates we will send you is one a week - but normally it is only one every fortnight or less. (We might send you a more frequent update if a really cool event or offer is coming up that you might be interested in).
What if you change your mind?
We always provide you with the opportunity to opt out of receiving communication via email. You can do this on the Website by clicking on to the Register/Log In section and selecting the “Delete Details” option.
Use of cookies
Berghaus may use cookies in order to provide a better service or identify which pages on the Website are of special interest. A cookie is a small piece of information which a website stores via your web browser on your PC and which can later be retrieved. Cookies cannot be read by a website other than the one that set them. The main objective is to identify users and personalise their visit by customising web pages for them, for example by welcoming them by name next time they visit the same website. Most cookies last only through one session or visit to our Website. None will contain information that will enable anyone to contact you via telephone, email, or any other means. You can set up your web browser to inform you when cookies are set or to prevent cookies from being set.
Links to other sites
We sometimes offer links to other websites we use and recommend. However, we are not responsible for the content or information collection policies of websites operated by other companies. If you visit another website, you should review their privacy and other policies.
Changes to our Privacy Policy
Any changes to the Privacy Policy will be posted here.
If Berghaus wishes to make material changes to the way we use your personal information we will ask for your consent before we do so.
What should I do if I have questions, wish to access, update or delete information, or wish to opt out of receiving future communications?
If you would like us to access information we have about you, or have questions about our privacy policy, please contact our moderator at:
You can contact us via email at:
customerservice@berghaus.com
You may also write to us at:
Website Moderator
Marketing Department
Berghaus Limited
12 Colima Avenue
Sunderland
Tyne & Wear
SR5 3XB
England
OPT-IN POLICY
If you do not wish to receive any future communications from us, we suggest that you do not choose the opt-in tick boxes when completing your registration details. If you choose not to opt-in Berghaus will NOT use your personal details to contact you or send you any information by e-mail and/or postal mail.
BERGHAUS INFORMATION
Head Office 12 Colima Avenue, Sunderland Enterprise Park, Sunderland, Tyne and Wear SR5 3XB
Telephone: +44 (0)191 5165600 Fax: +44 (0)191 5165601
Main Warehouse c/o Pentland Distribution Services, 1 Spire Road, Glover Industrial Estate, District 11, Washington, Tyne and Wear NE37 3ES
Registered Office 8 Manchester Square London W1U 3PH
Registered in England and Wales No 871405 VAT Registration no GB 231 045 121