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Berghaus Customer Service


Brexit Update

How will Brexit affect my journey on Berghaus?

Over the past two years, we have been working to ensure that, whatever the outcome, your shopping experience with us remains the same!

We will be updating our FAQ page regularly as we move through the transition period to keep you up to date.

Therefore, there is no need to worry – you can continue to shop and purchase as usual from www.berghaus.com.

Do I have to worry about extra taxes?

We will pay the new import taxes and duties meaning the price you see on www.berghaus.com is the price you pay.

What if I have a return?

You can carry on posting returns back to us in the UK via the method of your choice. There will likely be an international customs declaration form to complete when you take your parcel to your local postal service.

Is there anything else I need to know?

We have been advised by our couriers that some minor disruptions are possible during the transition.