Cookie Policy
What are cookies?
Cookies are small text files that are placed on your computer by websites that you visit. Our site and our partners use cookies to enhance your experience, analyse traffic and for ad personalisation and measurement.
You can restrict or block cookies using your browser settings. Information on how to do this is detailed below in the “How to manage cookies” section.
How to manage cookies
Some cookies are strictly necessary to allow you to use the website and its features, such as storing items in your basket. Without these cookies these features cannot be provided which may impair the functionality of the website meaning you are unable to shop on our website.
You can select the cookies you would like this website to store on your device by changing your browser settings. Each browser allows you to restrict or block cookies in different ways.
Details on how to do this in each browser can be found on the ICO website (please note that we are not responsible for the content of external websites), visit: https://ico.org.uk/your-data-matters/online/cookies/
Within most browsers you can utilise private browsing modes that typically do not save local data associated with the session, such as cookies. These are typically deleted when you close all the windows.
You can install a browser add-on to opt-out of Google Analytics in your browser across all websites (please note that we are not responsible for the content of external websites), visit: https://tools.google.com/dlpage/gaoptout
Types of cookies
First-party cookies - these are set by the website you have accessed. They are often used to remember your preferences on the website, such as your preferred currency or items in your basket.
Third-party cookies – these are set by a website other than the one you are accessing.
Session cookies – these are temporary cookies, which are deleted when you close your browser.
Persistent cookies – these remain on your device until you erase them or they expire.
Cookies that are used on our website
We have documented the partners and tools that create cookies that are used by this website and our partners use and their purpose. Please note that we are not responsible for the content of external websites.
Google Analytics | These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Find out how to opt-out of Google Analytics across all websites in the “How to Manage Cookies” section. You can find out more about Google’s use of information here: https://policies.google.com/technologies/partner-sites. |
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Google Ads (and DoubleClick) | Google Ads uses cookies to improve advertising by targeting advertising based on what is relevant for the user. They also allow reporting on advertising performance and to avoid showing ads that a user has already seen. This product collects and uses data using cookies. The data collected may be used to personalise advertising. You can find out more about Google’s use of information here:https://policies.google.com/technologies/partner-sites. You can revoke your consent to ad personalisation by Google here:https://adssettings.google.com/ |
Google reCAPTCHA | Google reCAPTCHA is used to help establish that a user is human and enhances security on our website. This product collects and uses data using cookies. The data collected may be used to personalise advertising. You can find out more about Google’s use of information here: https://policies.google.com/technologies/partner-sites. |
YouTube | YouTube is used to play videos embedded on the website. Cookies are set by YouTube to track usage of its services. You can find out more about Google’s use of information here: https://policies.google.com/technologies/partner-sites. |
_dc_gtm_UA-121623538-1 | This cookie is associated with sites using Google Tag Manager to load other scripts and code into a page. The end of the name is a unique number which is also an identifier for an associated Google Analytics account. |
ADRUM | AppDynamics - browser performance management tool uses this cookies to collect web performance data and IP addresses. |
ADRUM_BT* | AppDynamics - error tracking. |
CheckoutHandoverToken_V1 | This cookie is used for security purposes to verify the checkout handover token. |
csrf_token | This cookie is used to prevent cross site request forgery. |
ElysiumBasket{{sitename}}_V6 | This cookie is used to store a users basket. |
emailReEngagementCookie | This cookie is used to prevent the email signup popup from continuously showing once dismissed. |
JSESSIONID | This cookie is a general purpose platform session cookie, used by sites written in JSP. Usually used to maintain an anonymous user session by the server. |
locale_V6 | This cookie is used to keep track of the locale the user is using. |
nc_clr | Checkout locale for templates. |
nc_s | Checkout Session ID. |
NSC_* | The cookie is used to ensure traffic and user data is routed to the correct locations where a site is hosted on multiple servers. |
preservedReferer_V6 | Tracking affiliate referrers. |
RELOAD_BASKET | This cookie is set by checkout to clear the users basket after a successful order. |
user_id_V6 | This cookie contains an encrypted value which is used to keep a customer logged in on site. |
utm_campaign_V6 | This cookie is used for fraud prevention data analysis. |
utm_medium_V6 | This cookie is used for fraud prevention data analysis. |
utm_source_V6 | This cookie is used for fraud prevention data analysis. |
wtid | This cookie is used for fraud checking. |
actualOptanonConsent | This cookie is used to track customers choice on cookie categorisations. |
cfduid | This cookie is used for uptime analysis and response time for the site. |
_ED0FC_V6__ | This cookie is used for logging destroyed sessions en-route to checkout. |
_ga | Google Analytics - Used to distinguish users. |
_gat_UA-121623538-1 | Google Analytics – Limits the amount of data recorded |
_gid | Google Analytics - Used to distinguish users. |
affil_V6 | This cookie is used for tracking sales via affiliate links. |
chumewe_sess | This cookie assigns a unique identifier to the session. |
chumewe_user | This cookie assign a unique identifier to the user. |
gaVisitId | Google Analytics – Assigns a unique identifier to the user’s session. |
thgUserId | This cookie unifies sessions for a single user if they are not logged in. |
user_transaction_ids | This cookie prevents duplication of IDs. |
LPSID-nnnnnnnn | Unique session identifier for online chat. |
LPSessionID | Online Chat functionality. |
lpTestCookiennnnnnnn | This cookie tests whether the browser will accept cookies. |
LPVID | This cookie is a unique visitor identifier. |
LPVisitorID | This cookie is used for online chat functionality. |
mobile_V6 | This cookie is used to help with transitioning between mobile and desktop sessions |
RememberMe_{{sitename}}_V6 | This cookie maintains username field on log out |
dtCookie | This cookie name is associated with, software from Dynatrace, an application performance management (APM) software company. Their software manages the availability and performance of software applications and the impact on user experience in the form of deep transaction tracing, synthetic monitoring, real user monitoring, and network monitoring. Dynatrace is a performance monitoring tool. |
obfuscatedToken_V6 | This cookie is used for dynamic opt‐in. |