Warning messageYour browser is not currently set to Accept Cookies or check to see if you have another program set to block cookies
Warning message
You are currently using Internet Explorer 8 which is not supported by our new website. We recommend you update to the latest version of Internet Explorer or alternatively use a different web browser.

Berghaus Customer Service

Customer Service


General Delivery Information

We offer a range of delivery options and deliveries are made using Royal Mail or DPD in the UK.

UK Express Delivery

United Kingdom Express Delivery £5.99 (FREE on orders over £100) Delivery usually within 1-2 working days. This service includes the United Kingdom mainland, Channel Islands and Northern Ireland, but excludes the Scottish Highlands.

UK Saver Delivery

United Kingdom Saver Delivery £1.99 (FREE on orders over £50) Delivery usually within 4-5 working days.

For more info - Click Here


General Returns Information

If for any reason you’re not happy with your recent purchase, we've made it as easy as possible for you to return or exchange your Berghaus gear within 30 days, for FREE. If you're returning items to us from within the UK you now have two options for returning products

Option 1 - Collect+

You can return your item(s) for FREE by Collect+ with drop off points in over 5,000 local stores open early till late, 7 days a week.

Option 2 - Royal Mail
attach the prepaid returns label to your package and return through Royal Mail.

For more info - Click Here

Track Order

Order Status

Check the status of your order by entering the details below

Order not found

Contact Us

If you need to contact us regarding your order, a product issue or a general brand enquiry, please find more information through the below link

Contact Us

Large Order

If you are looking to purchase a large number of products from the website (over nine items) please use our contact form to place your order.

It is important to include the following details in your email; Item number, colour, size and quantity.

Contact Us

Why Buy From Us?