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    Brexit: Everything you need to know

    Following the UK leaving the EU from January 1st 2021, Berghaus would like to reassure all our customers that there will be no change to your shopping experience.

    Berghaus is committed to making sure you have all the information you need and we have provided the FAQs below to answer any questions you may have.

    As always, if you have any additional questions then please contact our Customer Service team who will be happy to help.

    We have made the necessary changes to ensure your shopping experience is not impacted, meaning delivery timeframes will remain unaffected.

    Once you have selected your products, please refer to the checkout for delivery timescales specific to your shipping address.

    There are no price changes as a direct impact of Brexit. We regularly review our pricing to ensure we remain competitive.
    If you check out as a guest customer you will still receive a order confirmation email. Once your order has been dispatched you will recieve another email which will have a tracking number so you can track your order.

    For more information on shipping please visit our UK Delivery page or our International Delivery page.

    Orders, Deliveries And Returns

    There may be connection problems due to heavy website traffic. If you receive an error message during checkout process, please log into your account and see if the order went through. Please note that it takes one hour for your order to appear in your account.
    Since our warehouse is working hard to get your order items shipped out as quickly as possible, If your order has not been dispatched yet, we may amend your address. As there is a very small window of time to make updates, please provide us your order number as soon as possible.
    If your order has not been dispatched yet, we may cancel or amend your order and address. As there is a very small window of time to make updates, please provide us your order number and corrected information as soon as possible.
    If you have a Berghaus Online Account, you can check the status of your most recent orders by visiting our Order Status page. This is the easiest and fastest way to get the most current information regarding your Berghaus Orders placed will be processed and shipped within 1-2 business days. Orders placed after 1pm EST will be processed the following business day. All orders placed on Saturday and Sunday will be processed the following business day. You can access your order status and history anytime by signing into your account. Once your order has been shipped, you will receive an e-mail shipping confirmation to the e-mail address provided at purchase. For anything else, you can reach us through our Contact Us page.
    For more information on shipping please visit our UK Delivery page or our International Delivery page.
    We currently offer free standard shipping on all orders within the UK. We also offer expedited shipping, you can find all pricing and details for that on our Delivery information page
    When orders are packed in our warehouse, a tracking number will be emailed to you. The tracking number allows you to see where your package is and when it will arrive.
    Our delivery options are fully tracked. If you have not received your order within the times stated for your destination and you have noticed unusual activity on your tracking number, please contact us for help.

    It is possible sometimes packages are marked as delivered before they actually arrive. Your package will likely be delivered shortly after. Be sure to check with your neighbours and post office for more information.

    However, if you still haven't received your package after 1-2 business days, please feel free to reach us.

    Courier company guidelines state they do not consider a package lost until 15 working days have passed. After this period we log a complaint with the courier company. Please contact us for help.
    Please check Our Returns & Refunds page for all information regarding returning, exchanging or cancelling an order

    Don’t worry we understand that this can happen; you can try and cancel the item in your account.

    You’ll need to click on the item and choose the cancel option. We’ll send you an email within an hour to let you know if it has worked.

    If you can’t cancel then you can send the item back to us. It’s best to refer to our Returns Policy to find out how.

    If you still need help, then you can send our Customer Service team a message via the 'Still need help?' section (you will find this below the FAQs on this page).

    If you believe your order is late and you have not yet received a card from the delivery company, you can track your order by clicking on the link of your dispatch email with your tracking ID.

    Please also check what time you placed your order any orders placed after 12 noon will be classed as if they were placed the next day. If you have received a card from the delivery company it should have a telephone number that you can call to arrange an alternative delivery.

    We take pride in our products so we’re sorry to hear you’ve received your order damaged.

    Sometimes things can go wrong but don’t worry, as we can help. Please send us a message via the 'Still need help?' section (below).

    Please don’t throw the item away, we may ask for pictures of the damage to ensure we take measures to prevent it happening again.

    As soon as we’ve looked into what went wrong, we’ll let you know what we plan to do next by sending you an email.

    If you check out as a guest customer you will still receive a order confirmation email. Once your order has been dispatched you will recieve another email which will have a tracking number so you can track your order.
    If you need to make a return and checked out as a quest please contact our customer service team on live chat through the help centre or ring us on 0800 151 0755
    Our tent range is exclusive to Blacks and other retailers part of the same group. This means only they sell the tent range and great after care is part and parcel of their service. If you have a question regarding a tent, or are having problems with one you already own, we’re sure Blacks will be happy to help as we don't receive the stock here at Berghaus. So why not get in touch with their customer care team at blacks.co.uk/customer-service. You can also phone them on 0161 393 7059 or email their team at customercare@blacks.co.uk.
    Our reputation for quality products and service is very important to us, so rest assured that we'll do everything we can to resolve this issue quickly. Please reach out to our Customer Service team by vsiting the Contact Us page for further assistance.
    The size guides for individual products will be available within that products' page. Alternatively you can visit our size guide page for all the different size guides available.
    If the Berghaus Product Guarantee does not apply to your product, we understand that on occasions you may wish to organise a repair for a Berghaus item that has become damaged through accident or normal wear and tear. You may arrange a repair at your own expense from the Berghaus approved repair agent. Their details are below. Clothing & Rucksacks Scottish Mountain Gear Image Scotland Limited Unit 19 Fisherrow Industrial Estate Newhailes Road Musselburgh EH21 6RU Scotland Tel: +44 (0)131 653 1310 http://www.scottishmountaingear.com/ Clothing, Rucksacks & Footwear LSR (Lancashire Sports Repairs) Ltd 19 Athletic Street Burnley Lancashire BB10 4LP Tel: 01282 439 109 Email: info@lsrmail.co.uk Web: http://www.lancashiresportsrepairs.co.uk (Please note that Berghaus Ltd is not responsible for the content of external websites.)
    Please be advised that the amount of time specified for the dellivery of your order begins the working day after it was dispatched from our warehouse. If your order is still within the specified timeframe as mentioned on the Delivery & Returns section of our site, we advise that you wait until the final working day in order to receive your order. If, however, your order has still not arrived after the estimated timeframe, we recommend that you reach out to us via the Contact Us page and we will investigate the whereabouts of your order.

    If you are looking to purchase a large number of products from the website (over thirty items) please use our contact form to place your order.

    It is important to include the following details in your email; Item number, colour, size and quantity. 

    Contact Us

    Alternatively, you can contact our customer service team to place your order:

    (UK) 0345 607 2477

    (INT) +44 (1254) 277247


    If you are wanting to purchase large volumes of the same item and there is not enough online stock, please call our customer service team who may be able to locate more

    Covid 19

    Due to unprecedented demand and ensuring our staff remain safe as we process your orders, we are running a little behind. Our warehouse team are working hard to ensure you receive your beauty essentials as soon as possible but please expect a 48 hour delay to the dispatch of standard delivery orders. Our Next day delivery service remains unaffected.

    According to the World Health Organisation (“WHO”), the chances of contracting COVID-19 from an inanimate object are very low. However, Berghaus is constantly monitoring the situation (and any official advice issued in connection with the same) and Berghaus is taking sensible measures to protect customers and staff. We suggest you review the WHO website for latest advice in this regard.

    Specifically, in respect of the threat of COVID-19, additional measures implemented by Berghaus currently include the following:

    • All Berghaus employees have received additional education and training on hand hygiene and we have deployed additional hand sanitisers throughout all workplaces.
    • We are adhering to UK Government guidelines and supporting employees who need to self-isolate for 7 days, should they have any concerns or show flu-like symptoms, have a high temperature or a persistent cough
    • In addition, we are taking extra precautions on reducing any touch and transmission points throughout all Berghaus premises and workplaces.

    In response to COVID-19, all our carriers are taking precautionary measures to ensure the health and wellbeing of their drivers and our customers.

    Please be assured that all our carriers are following the advice and guidelines from the government and that the safety of everyone is our priority.

    There is currently no impact to our delivery services at this stage, however we encourage all customers to use your home address for delivery.

    Moving forward all carriers will operate a contact free delivery service which means that you won’t be required to sign for any parcel that’s delivered.

    You can see all carrier guidelines and measures upon visiting the nominated carrier website, emails will be provided upon dispatch to confirm delivery information.

    We hope that you understand and appreciate the measures that have been implemented are to protect you and ensure we can continue operate as normal.

    The safety and wellbeing of both colleagues and customers is our absolute priority. Berghaus has consistently taken early and swift actions to ensure this. This includes imposing a ban on both travel and external meetings across the entire workforce since mid-Jan 2020. Berghaus has also been at the forefront of implementing work for home policies, with 90% of our office based colleagues working from home ahead of recent Government requests for people to work from home where at all possible.
    We have strict safeguarding measures in place across each of our manufacturing and distribution sites across the globe, which go far beyond any Government guidelines. This is to ensure our teams can work safely while maintain social distancing at all times. Other measures include providing our manufacturing and distribution colleagues with ready-to-cook ingredient meal packs at the end of each shift, sufficient to feed a family of four. These are provided free of charge and aimed at reducing the needs of our staff to visit supermarkets, increasing their own safety while reducing the strain on supermarkets to help the more vulnerable in our local regions.
    We are introducing world-leading measures to monitor and safeguard the health of all colleagues working in our fulfilment centres. In addition to temperature checks and social distancing measures across all sites, we will be installing thermal imagery technology throughout our Warrington premises, with plans to deploy globally. This innovative equipment will allow us to offer early detection of elevated body temperatures which may indicate the presence of a fever, via non-invasive and non-intrusive technology. We don’t believe any other company has taken this measure.

    Account

    If you check out as a guest customer you will still receive a order confirmation email. Once your order has been dispatched you will recieve another email which will have a tracking number so you can track your order.
    You can sign up for an account or register for our newsletter.
    No, if you do not want to create an account, you can still checkout with your contact and shipping information. However, we strongly suggest you create an account in order to track your order easily, get email offers, special coupon codes and the latest news from Berghaus.
    If you check out as a guest customer you will still receive a order confirmation email. Once your order has been dispatched you will recieve another email which will have a tracking number so you can track your order.

    Payment

    Currently following methods of payments are accepted:


    VISA, VISA Debit, VISA Electron, Mastercard, Maestro, AMEX, Discover, PayPal, GooglePay, ApplePay, ClearPay, OpenPay, LayBuy and SplitIt.

    We will only charge your credit card when your order ships. The transaction you’re seeing isn’t an actual charge. It’s a temporary authorisation hold that was created when you attempted to place your order. This authorisation hold will be removed within 3-5 business days and the funds will be released back to your account.
    Discount codes should be entered as it appears (case/blank sensitive) and codes should be still in date. Please also check the terms and conditions of your code if the item is in a certain category the discount may not be valid on this product. If it’s still not working, please contact us through our website or our e-mail address.
    You can only use one promotional discount in each individual order.
    Please contact us through our website or our e-mail address. As long as your coupon is applicable, we can apply it to your order. If your order has already printed for shipment, unfortunately, we will not be able to include it with your order.

    Products

    In order to achieve the high performance standards expected of Berghaus products we do use selected fluoropolymers in the production of some of our water-repellent finishes and membranes. We will not and do not use PFOS at all during the production or manufacture of any of our products. We do acknowledge that PFOA can occur in extremely small trace quantities as a by-product during the manufacture of some of our water repellent finishes but neither the finishes themselves nor the actual garments will contain PFOA at any detectable levels which will be less than trace. It is also common knowledge that PFOA is actively used during the production of the ePTFE membranes used in some of our waterproof garments, however this is a carefully managed production process and again the membrane themselves are not PFOA and final products will not contain any more than extremely small trace amounts. This information was obtained from the Materials Developer at Berghaus.
    We are committed to being a responsible business, and our policy is to work only with suppliers that meet our standards, or have policies that reflect the same values. Suppliers of the down used in our products must meet strict criteria on how it is collected and we seek assurances that animals have been treated ethically. All the down we use is a by-product of the food industry. We do not use down plucked from live birds, nor from birds that have been force-fed for the production of foie gras.
    Jackets that are sold as 3 in 1 are not necessarily compatible with an IA (InterActive) fleece. 3 in 1 jackets can have zips that are wire coil zips (not IA) or chunky YKK (are IA). 3 in 1 jackets are generally made for use with the intended inner jacket only, the one that comes with the jacket.
    The aluminium u-frame that came in the backpack has a slight bend in the middle (the side of the frame that sits against your back) comes with a slight bend in the frame to help sit better against the natural curve of the back.

    The Centurio 45 has one draw cord for closure.

    The draw cord is located in the thinner fabric which customer defines as snow lock.

    We can confirm that you have a 100% correct Centurio.All larger volume packs have the double draw cords for extension of volume or to be used as a snow lock. The smaller volume packs Centurio’s and Munro) do not have the double draw cords.

    Soft Shell garments are ideal for days when the weather is cold and damp, but not raining.

    The fabric does have a DWR, but the main weather-proofing comes from the PU coating on the back of the fabric.

    We specify a 1500mm hydrostatic head, but this does partly deteriorate with time and use. 1000 – 1500mm is typical for outdoor bags like this.

    The fabric itself is ok under heavy rain but not for a prolonged time, and actually it’s the seams which are going to let water into the bag first.

    This is the same for almost all backpacks.So for walking in the rain, one option is to use a rain-colour. Another option that a lot of people prefer is to use a series of dry-bags in various sizes, to hold their things inside the backpack.

    Ultimately this is more reliable than a rain-cover, and it makes it easier to organise your gear (I.e. A dry bag for food, another for clothes, another for medial etc etc).

    Unfortunately No zip can ever be guaranteed to be 100% waterproof due to the nature of the fastening.

    There are additional features designed into our product such as stormflaps, splash guard and water-resistant zips but we cannot guarantee them to be waterproof. The more technical the product is, the more features that go into protecting the zip area.

    The Crusader and foldable day pack are compatible. Normally the foldable day pack (when purchased new) includes a conversion kit of two buckles so that the foldable day pack can be attached to the crusader.

    The buckles that should be included are 2 x 25 mm buckles.

    To attach the foldable day pack onto the Crusader, remove the original slider buckles on the back side of the standard Crusader top lid. Put on the 25 mm male and female side of the conversion kit buckle.

    To remove the foldable day pack You can now take the foldable day pack off by opening the buckles.

    The walking pole will run through down through the elastic (red) bungee cord. This can be adjusted to tighten on the pole.

    The tip of the point of the walking pole will be placed in the small red loop at the base of the pack.

    The Ramche 2.0 features ‘offset baffles’ in the front of the body and the back. Under the arms, the arms and the hood are stitch through. ‘Offset baffle’ construction essentially suspends baffles from a mesh on both sides. Therefore behind each stitch line is another baffle. Like a brick wall. Imagine mesh in between the baffle layers. Our mesh is coated in aluminium which helps boost core body temp by 2C. ‘offset baffles’ are there to ensure there are no cold spots and are essentially create a brick wall barrier of lofted goose down that is completely windproof and insulating.

    The reason why we have stitch through baffles in the other areas is to reduce bulk and to deliver warmth where you really need it and save weight in areas where you don’t need the extra warmth. This has come from extensive thermal body mapping.

    Obviously how warm the jacket ‘feels’ depends very much on three factors –

    1. Your physiology

    2. The layers you wear under it.

    3 The activity you are undertaking.

    An extreme example of this is that our lead athlete Mick Fowler used the Ramche 2.0 at 7000m on Hagshu and Gave Ding in temperatures rated down to -30C. Leo Houlding used the Ramche 2.0 in NE Greenland on Mirror Wall down to -20C and Sir Ranulph Fiennes used the Ramche 2.0 on Elbrus down to -15C. However most people would be comfortable in 0 to -10C. The Ramche was created to deliver 3 things for the technical user:

    1. A fantastic warmth to weight ratio.

    2. Lightweight but tough – the face fabric is remarkably light yet twice as durable as any other competitor.

    3. Ensure the down stays dry for up to 16 hours – essential to keep preserve the thermal warmth of the goose down.

    Gaiters in their entirety are not guaranteed to be waterproof - only the fabric is waterproof. Gaiters have stitch seams which are not taped therefore water could get through the seams. The New Yeti Extrem Pro's are taped in the leg however there is still a stitch line contacting the rubber gaiter which cannot be taped.

    We recommend Berghaus Conditioning Cream for leather boots, ie Hillmaster, Supalite, for nubuck or suede boots we recommend Berghaus Protector Spray, ie Fellmaster, Hillwalker. Both are made by Graingers for us, they are waterbased unlike Nikwax which is made from chemicals.

    There is no need to reproof your boots as long as you use either of the above.

    The hood on the Boltby 3 in 1 is a fixed hood.

    The boltby 3 in 1 jacket is a special make up for Cotswold, loosely based on the Arran 3 in 1 jacket. Unfortunately the swing ticket states a roll away hood but it actually does not have one, the swing ticket uses the info from the Arran jacket and has not been amended.

    Removing the insoles and machine washing them on 30 degree.

    Rinse the insides of the boots out with warm water and dry with newspaper stuffed inside.

    This will help but will not eliminate the odour.

    Although Brasher and Berghaus merged last year, the Brasher name has been licensed to the JD group (Blacks, Millets, Tyso and JD) and they will immanently be selling Brasher branded clothing and footwear – none of the footwear will be any of the merged styles that we have on Berghaus.com, the style will be the Brasher Countrymaster boots, which we have previously been asked about why we didn’t continue with this.

    There are many different tests for breathability of a fabric. Several test methods will give results in g/m²/24hours (I’m not sure which method the customer is referring to) whereas RET, which is the standard test used by Gore-Tex, gives results in m²Pa/W.

    Unfortunately none of these tests correlate with each other and in fact different fabrics types appear to perform better on different tests so they are not interchangeable.As the fabric in question is Gore-Tex Pro we can only provide data using RET as this is the standard test Gore-Tex use for their fabrics (Gore may be able to supply more data). However to speak in general terms you would normally expect most fabrics with a RET of 6 m²Pa/W to have an Moisture Vapour Transmission Rate of well over 20,000 g/m²/24hours when tested using the most commonly known MVTR test method (Inverted cup B1 method).

    To answer the question regarding the acronym RET and the unit of measure….RET is the resistance to evaporative heat loss meaning the lower the number the more breathable a fabric is.

    During the test a fabric is placed on a ‘sweating guarded hot plate’ (a porous hot plate with water channelled through it) and the required energy to keep this plate at a constant temperature is measured in m²Pa/W (area[m²] Pressure[Pa] / energy[W])

    Our Brasher legacy products such as the Hillmaster, Hillwalker, Fellmaster and Supalites are still using the same lasts as when they were just Brasher.

    The Berghaus products such as Explorer boots etc as still using the previous Berghaus last shapes.We are bringing out some Explorer Active shoes.

    Whilst we are using the Berghaus last, it has been tweaked slightly to give it more width (similar to the brasher style). These will be part of our SS16 range.

    Unfortunately we have no plans to introduce anything like the Traveller or Kamati into the Berghaus range at present.

    The breathability of the jacket will be dependant upon the conditions in which it is used.

    The reduced level of breathability around the taped seams is due to the adhesive/ adhesion process.

    The tape will be breathable, as will the main fabric but the adhesive will lower its performance in those localised areas.

    Our Women's range of jackets are designed to button the same way as the Men's.

    The reason is to give better access to the internal pocket. Although, not all our Women's jackets have an internal pocket, the design is the same across the range.

    We do not suggest gluing the insole down as from time to time as part of after care for your boots we recommend that you remove the insole, tip the boot upside down and wipe inside the boots. This will remove any debris.

    To secure the insole we would advise you use double sided tape.

    Absolutely yes you can.
    We confirm that our Paclite jacket range do not have any under arm vents.
    We did used to have spare wheels for the Optimus range and did happily send then to customers who requested them, however as the range has not been manufactured for some years we no longer stock any spares.

    Max weight to be carried in a ruck sack varies from person to person. Ruck sacks themselves are not categorised in max carrying loads.

    Larger volume packs often offer a better carrying system making them more comfortable to carry heavy loads over a longer period of time. Centurio 45 is designed to be a durable pack for a couple of days in the field. In order to keep the pack comfortable I suggest to stay around a max load of approximately 10kg.

    Berghaus is committed to being a responsible business, and we give our designers and suppliers the guidance they need to avoid the use of any potentially harmful substances. Compliance with our restricted substances policy, and relevant laws and regulations, is a condition of business with suppliers.

    In order to achieve the high performance standards expected of our products, we do use selected fluoropolymers in the production of some of our water-repellent finishes and membranes.

    PFOA is used as an ingredient in the production of water-proof membranes and may be present at very low, trace levels in finished products. PFOA is also formed in trace quantities as a by-product in the production of the chemicals we use as a water-proof fabric finish. Therefore, in line with most high performance water-proof and water-repellent garments, there is a theoretical chance of PFOA being detected at very low, trace levels on our products.

    PFOS is not used in the manufacture of any water-repellent materials we use and will not be present.

    We would recommend you clean / re-proof the boots using Nikwax or Grangers products designed for that purpose. Please do not use dubbing or oils as this could clog the waterproof membrane. You can use normal shoe or boot polish, however we would not recommend that you use this too often.
    The jackets are constructed with the GoreWindstopper membrane being between the face fabric (outer) and the inner lining fabric.

    Throughout the last 25 years different Vulcans have been offered. Every time a Vulcan got an update the style code and number behind name VULCAN changed.

    The latest Vulcan is no. IV. This is the latest and most updated version. Vulcan IV is also part of the MMPS (Multi Mission Pack System) this system enables the user to zip on different MMPS components (Organiser Pocket, Hydration Pocket, large side pockets)

    Important to keep in mind – The side pockets from Vulcan I to III have attachment zippers that open from top to bottom. When packed with some weight it might occur that side pockets will come off.

    Vulcan IV has side pockets that zip from bottom to top. This solves the problem of side pockets coming off. Also all components now have zippers running from bottom to top. This means if you have a previous version of the Vulcan and you buy an extra pair of side pockets these will sit upside down.

    The Trail which is made with GORE-TEX Extended Comfort footwear lining is primarily used for use in warmer temperatures i.e. summer walking as it is more breathable.

    The Trek which has the Performance Comfort footwear lining has the same properties and the extended version but with an additional layer giving it a little more insulation, therefore is better suited for year round walking when temperatures can vary.

    Other than the above the boots are designed to be used on the same terrain/environments albeit in differing temperatures. The feel and fit of both the boots should be the same.

    I can confirm all of our boots are rated as B0, because of this they will not be suitable to use with crampons.

    A Berghaus Volume Adjuster gives you the option of marginally reducing the volume of your boot to achieve even greater support.

    Each lightweight shock-absorbing insert allows you to personalise the fit of your boot, which traditional sizing alone may not always provide.

    Achieving a comfortable fit couldn't be easier; you simply remove the footbed from your boots and insert the volume adjuster, replacing the footbed afterwards if necessary.

    The Volume Adjuster can also be removed and used in other walking boots as required.

    We do not currently have any boots in our current range that are rated B1 stiffness.

    Freeflow packs do include a frame and cannot be folded.

    The Arrow daypack has a ‘Flow’ (not Freeflow) back panel, which is soft and can be folded, making it easier for packing in a suitcase etc.

    All fleeces are breathable to a varying degree. Some much more than others. Breathability is essential as fleeces are used as a mid-layer worn underneath outer waterproof jackets and if fleeces were not breathable then the layers would feel very uncomfortable.

    As a general rule the more technical the garment (e.g. if it is designed for mountaineering or climbing) then the more breathable it will be. The Extrem 7000 Hoody uses Polartec Powergrid and is the most breathable fleece in our range, perfect for high intensity activities. At the other end of the scale fleece like the Spectrum will provide adequate enough breathability for moderate hill walking.

    The last time the Glissade was changed was about 8 years ago and I am not sure of the exact changes but I think the map pocket was moved inside and away from the centre front zip and baffle to allow the centre front baffle to be made narrower and more feminine instead of a wide bulky look. Agreed that moving the pocket to inside means when a fleece is zipped in you have to unzip the fleece to access the pocket isn’t the best and if and when we make any update to the Glissade I would be recommending we try and change it back. That happening though in the next couple of years is very slim to be honest as we can only work on a small number of styles per season.

    Gore uses Ret measurement for moisture vapour transmission for their fabrics as more suitable to their technology. There is no direct correlation between Ret (m2/Pa/W) and A1/B1 (g/m2/24h) as it depends on the face fabric and membrane used.

    • Gore uses Ret measurement for moisture vapour transmission for their fabrics as more suitable to their technology. There is no direct correlation between Ret (m2/Pa/W) and A1/B1 (g/m2/24h) as it depends on the face fabric and membrane used.

    Essentially Gore-tex Pro Shell superseded XCR. It is far superior both in breathability, durability, comfort and most importantly its weather robustness. All Pro Shell is tested to extremely high ‘Storm’ class standard.

    There is no way of putting a specific time limit on any one item of footwear, the life of the item is dependent on the users walking pattern, the amount of use they have been subject to and the conditions in which they have been used, stored and cared for.

    All of the above are taken into consideration when a potentially faulty item is examined.

    Some walkers will wear through the heel linings first, some the toes, some walkers wear the upper leather out before the rubber out-sole, no footwear manufacturer can guarantee an completely even wear for all walkers and users expectations should be realistic and reflect this.

    With regret, general or normal wear & tear is not considered a genuine defect, it may be that a leather lined boot would provide the durability required in this case.

    First, remove the in-sole and laces. Empty the boot by a good shake to remove grit and debris that can damage the waterproof membrane.

    Dirt is best brushed off when dry, but the boots can also be rinsed off under a tap.

    For deep ingrained dirt use a proprietary footwear cleaner. Ensure all dirt is removed before applying any treatments.

    We have a Footwear Care page on our website which you can visit for more information.

    We recommend trying the boots on (with a pair of socks that you would normally wear with them), leaving the boots unlaced, pushing your foot as far front as possible and then trying to insert your index finger down the heel of the boot. If you can do that without forcing your finger then the boots should be the correct size for you.

    The fit can be altered using our volume adjusters. If the boots are slightly too big then we would suggest inserting a 3mm volume adjuster underneath the standard 5mm footbed. This may need to be done with both feet or just one foot as most people have one foot slightly different in size to the other. It is best to try all possibilities to ensure that you find the most comfortable fit.

    In order to measure your back length you need to find two reference points: 7th Cervical (or C7) Vertebra and Iliac crest.

    You can find the C7 Vertebra by bending your head forward where you should feel the top of the spine protruding out slightly.

    You can find the Iliac Crest by placing your hands on your waist and feeling for the start of the hip bone. Follow an imaginary line round to your back which should be horizontal with the top of your hip bones.

    Straighten your head and measure from the two points in centimetres. This will give you your back length.

    We would suggest that you purchase some elastic shock cord from an outdoor store that sells climbing kit.
    The strap attaches to a runner of the shoulder strap, so the top of the runner needs to be squeezed and flattened with some pliers. Once it is flat you can slide the chest strap onto the runner, once this is on, you need to re-shape the flattened bit.

    Leather is naturally water-repellant, however treating with a suitable conditioning cream will protect and condition the leather.

    Conditioning cream should be applied sparingly and preferably rubbed in with your fingers.

    Pay special attention to the seams as water will usually penetrate here first.

    If preferred, a spray on proofer can be applied. This is better for suede and fabric boots.

    We have some Cleaning & Protection treatments on our website.

    The interactive system works by allowing you to zip different garments together to create the ideal layering system. If a product name contains 'IA' this means the product is interactive.
    A jacket's windproof properties are measured using the Fraser-o-Meter.
    A water droplet is 20,000 times larger than a pore in a GORE-TEX® membrane.
    A water vapour molecule is 700 times smaller to a pore in a GORE-TEX® membrane.

    You should not clean your footwear too often, as too much conditioning will weaken the leather.

    We would only recommend cleaning the boots when they are very dirty.

    We would strongly advise checking the Footwear section of our site for more information.

    The hip belt on the men's rucksacks should be allowed to 'fall' neatly into place until the rucksack rests itself. The hip belt on the women's rucksacks should sit on top of the hips of the user and feel secure.
    To adjust the volume of the hood squeeze the plastic attachment at the back of the hood and pull the elasticated string at the same time. This tightens the hood around the head providing a securer fit if needed. To release the hood simply squeeze the plastic attachment and allow the elasticated string to go back into the hood. 

    The adjustment around the front of the hood draws in onto the face to give a closer fit.

    For all suede or nubuck items we would recommend the following care instructions: 


    1. For all fresh stains we would recommend to dab the stain with a damp sponge, however please do not rub on the material as this would rub the dirt/stain deeper in the material.

    2. Once the shoe and stain/dirt are fully dried, you can brush off any remaining dirt with a soft nubuck brush.

    3. In order to keep your shoes clean and fresh for longer, you can use the Berghaus cleaning spray, however we would recommend you to dab the cleaner on using a damp sponge, rather than spraying the cleaner on the shoe.

    4. After the shoe has been cleaned, you can use something like a sealing spray which will help to keep the shoes clean as most dirt or water will just pearl off the shoe and not get into the fabric/leather, however please ensure that you use a spray that is designed for nubuck/suede leather.

    Berghaus don't recommend that you wash any rucksack of any size in a washing machine as abrasion wears out the material (PU coating) and will in the long run damage the pack. Also, detergents are often not washed out properly. This could lead to skin irritation for sensitive skin types. A chemical reaction of sweat, detergent and UV rays further damages the material. It is better to place the backpack in a tub or shower filled with water and wash with ph-neutral soap. Dirt and stains can be easily cleaned with a soft brush. Salt stains on the carrying system can be removed by simply washing with soap and plenty of water. Make sure to always store the pack in a dry place
    We recommend Nikwax products and they can be purchased directly from our website. The Green Tech Wash will clear your garment of any debris on the surface and the Purple TX Direct Wash-In will proof your garment to make sure that water can quickly bead off.

    Washing your Jacket by Hand

    Please ensure you are wearing gloves when washing your jacket. First you will need to use the Tech Wash:

    1. Immerse item(s) in 6L hand-hot water in sink or bowl.

    2. Use 150ml in medium/hard water* areas and 100ml in soft water areas for 1-2 items.

    3. Rinse 3 times in clean water.

    Once you have done this, you can then add wash the jacket in the TX.Direct Wash In:

    1. Immerse 1 clean garment in 6L of hand-hot water in a bowl or sink.

    2. Add 50ml of TX.Direct®.

    3. Agitate to mix, leave to soak for 5-10 minutes, then agitate thoroughly.

    4. Rinse with cold water until water runs clear.

    For more instructions regarding using NikWax products, please refer to the NikWax website where they have all the information available.


    Washing your Jacket in a Washing Machine

    Berghaus recommend that you machine wash your item at 30 degrees Celsius and use soap powder or liquid with no fabric softeners or conditioners. For stubborn grease and dirt use non biological detergent with no softeners or conditioners. The garment should be air dried or if the care label allows tumble dried at a low heat setting.

    Our garments should not be dry cleaned. The outer layer of all our waterproofs are treated with a Durable Water Repellent (DWR) finish which causes water droplets to bead and run off the garment.

    Over time, the DWR treatment deteriorates but can be rejuvenated by tumble drying the garment on a low setting.

    It should fit a 3L bladder but of course the proportions of different brands do vary a bit so we can’t say 100%

    2L is safe to say though for any of our packs except the smallest 24-7’s

    Hydroloft technology used will not have the same measurements and fills as the Hydrodown jackets.

    We use a 100 gram synthetic sheet insulation in the main body and an 80 gram synthetic sheet insulation in the arms.

    The Hydrostatic Head of the Paclite is 28,000mm
    You can unzip the jacket and any of the pockets. This will allow cool air to flow around the garment and will cool you down. The Paclite jacket is also very packable, which means it can be packed away easily in a rucksack.
    If your product has a 2-way zip (this is when a zip opens from the top and the bottom when it's in use), a common situation is that sometimes both sections are not connected before an attempt to zip up the product. The top section of the two way zip slider is sometimes situated at the top of the zip, possibly out of sight in the chin guard area, leaving the bottom section at the base of the main zip. The main zip will not operate with only one section - both parts need to be at the base to enable the zip to be fastened.
    We have the following instructions to inster the Fleeflow back panel:


    1. The plastic sheet is needed to create the Freeflow air gap behind your back

    2. The sheet should be inserted so that the larger end section will be against the lumbar, and the smaller end section will be above your shoulders

    3. Slide the sheet into the fabric sleeve on the inside back panel

    4. Pass the clips (that are attached onto the back of the shoulder straps) through the small holes at the top of the back panel, and pull up and over the top of the plastic sheet.

    5 The next step is a little more tricky – with the pack upright on the ground, use one hand to push down on the plastic sheet so that it flexes and shortens a little in length, whilst pulling one of the plastic clips further over the plastic sheet so that it can be clipped onto the D-ring a few inches further down. Then repeat for the other clip and D-ring.

    Yes. A 3 layer constructed garment is generally more breathable than a 2 layer garment.
    The Ramche is not waterproof. It is not designed to keep a user dry.

    It is designed to keep a user warm.

    The Ramche is a mountaineering jacket designed to provide a high level of warm insulation in cold environments and yet its weight incredibly light.

    The down insulation is hydrophobic (water repellent) for up to 1000mins but this is to ensure that the insulation stays dry (from either your body humidity or any moisture ingress from outside) and therefore continuing to stay warm. If down insulation gets wet it loses its insulation properties.

    The £350 srp cost is due to the highly technical materials and construction. It is one of the most advanced down insulation jackets in the world.

    Delivering high warmth and a light weight.

    In cold wet environments the Ramche can be worn underneath a mountain Gore-tex shell waterproof jacket.

    The seam tape on garments is not breathable.
    Our kits are not designed for work purposes and we can confirm that the kit are not ISO rated as only safety kit have to be ISO rated. 


    Please be advised they are only tested for use in their intended environment.

    Try different layering systems underneath the coat

    Open any venting systems that the jacket has

    Reproof the jacket with NikWax or Grangers

    Tumble dry on a low heat setting to rejuvenate and keep the DWR coating optimal

    One of the most common causes of wet feet in Gore-tex® lined footwear is for water/moisture to enter the boot by coming over the top of the Gore lining, this does not necessarily mean over the top of the boot as the gore lining does not come any higher than the top of the tongue below and boot ankle cuff.

    Walking through wet grass will saturate the upper of the boot quite quickly, if the boot is completely saturated it is highly likely the water held in the boots upper will wick and work its way over the waterproof lining into the boot.

    The regular use of aftercare products on the outside of your boots will build a good water repellent barrier and reduce the likelihood of the upper becoming saturated and water/moisture entering your boots.

    AT stands for Advanced Thermals.

    Please see below all the range of Thermal Insulation that Berghaus offers on different products.

    Advanced Thermals: Fleece fabrics developed exclusively for Berghaus ensuring excellent thermal insulation properties, pilling resistance and great styling.

    Here are some of the AT fabrics that we use in our products:

    * AT Optic - Combine the thermal insulation and pill resistance of a good mid-weight fleece fabric but with a unique look to ensure they look as good as they perform.

    * AT Stretch - Excellent stretch characteristics to ensure a long lasting, great fit that doesn’t restrict movement. Raised inner structures trap air to maximise thermal insulation whilst ensuring that moisture is wicked away from the skin to keep you warm and dry.

    * AT Windproof - Highly breathable, and windproof which ensures the garment will keep you warm on even the windiest of days. The fabric has a non-pilling face to ensure its performance and looks are retained after repeated home washing.

    * AT Fibre Fill - High loft insulation filling that offers an excellent warmth to weight ratio and a low water absorption level.

    * AT Micro - Lightweight packable micro fleece made from 100% polyester micro denier yarns, designed to offer a comfortable feel to the skin. The micro fleece has a non-pilling face to ensure its performance and looks are retained after repeated home washing.

    We can confirm all of the larger rucksacks have the all the features listed on the Centurio rucksack.

    The Vulcan also offers a back system which is based on our previous Cyclops range, this means it has a Hip Harness to evenly spread the weight in the rucksack from the shoulders to the hip. It also has top tension straps, reinforced haul loops, detachable MMPS side pockets which can be used as day packs, base compression straps and ski attachment points.

    The Atlas has all of these features but also offers a extendable / removable lid. The Crusader offers all of the previously mentioned features but it is also hydration system compatible.

    These rucksacks offer different sizes which relate to the length of the back. It is important you get the correct size to ensure the hip belt which is included in the back systems in placed correctly to evenly spread the weight of the rucksack.

    The MMPS Centurio only works with the Berghaus MMPS Hydration Pocket.

    The MMPS Hydration pocket can be connected to the Centurio using the side zippers, or can be attached to the molle system on the front of the pack. When you connect to the molle system you can also use two side pockets.

    The MMPS Hydration pocket can be used on all Berghaus military packs in the range.

    All of our waterproof products, following their manufacture, are treated with a waterproof coating on the outside of the garment. This feature is in addition to the Gore-Tex or AQ waterproof membrane inside the garment.

    The waterproof coating acts as a shield towards wet weather, and allows the water to simply bead off the garment. If this waterproof coating has faded away over time, the water that gets on to the garment will not bead off as easily and will build up. This means that there is an extra coating of water on the outside of the garment, which inhibits the breathability and does not allow warm air and condensation on the inside of the garment to escape. This can result in what appears to be a leaking product, when in fact the build up of moisture on the inside is warm air and condensation that cannot escape.

    We have treatments that can fully restore the waterproof coating on your garment, which will dramatically improve the breathability and allow you to stay dry. Suitble products from Nikwax and Grangers can be used to reproof the jacket, you can choose the most appropritate treatment for the type of clothing that you have.

    The new Ulvetanna Hybrid 2.0 is just as packable, however it does not come with a stuff sack. It will fit into most small or medium stuffs sacks available. It is a great piece of lightweight winter insulation that will pack into a rucksack very easily.

    On the inside of the jacket near the pocket area there will be two pieces of mesh that opens in the middle.

    Open them out around the coat and then continue to stuff the coat in completely.

    We are not able to offer any compensation for the damage caused to your phone, as whilst the garment of the jacket is fully waterproof, the pockets unfortunately are not.

    The products we manufacture are marketed as waterproof in reference to the fabric that is used, both our Hydroshell and Gore fabrics are waterproof and this has been tested and validated. A jacket can never be 100% waterproof, for one there is an open neck or face (with hood up) and there is obviously a gap between the hem and the other garments worn on the legs.

    Also, if the pockets are not fully closed then this would allow for water ingress. Our waterproof claims refer to the fabrics used and this is referred to on our swing tags.

    Therefore, in review of all of the information we do not accept responsibility for any purported damage to any mobile phone.

    The back board is not designed to be removable. If it really must be done, you will need to press on the top of it with one hand to shorten its effective length, then use the other hand (maybe with help of someone else) to un-clip the plastic buckles that are near the top of the inside back panel. This is not an easy job to do and not something we really recommend, as this will void any warranty you have with Berghaus.
    Our tent range is exclusive to Blacks and other retailers part of the same group. This means only they sell the tent range and great after care is part and parcel of their service. If you have a question regarding a tent, or are having problems with one you already own, we’re sure Blacks will be happy to help as we don't receive the stock here at Berghaus. So why not get in touch with their customer care team at blacks.co.uk/customer-service. You can also phone them on 0161 393 7059 or email their team at customercare@blacks.co.uk.
    The Remote 20 did have both of these features. However, the current Remote 20 doesn't have either.

    We would recommend using a 'Stain Devil' type product specifically designed for removing this particular stain, this should be available at in supermakets. Please use on a small area first to test if it works, it this is successful then please continue to use it to remove the rest of the sap.

    Once you have done this, you will need to wash and reproof the jacket. We recommend Nikwax products for this. The green tech wash will clear your garment of any debris on the surface and the purple direct wash-in will proof your garment to make sure that water can quickly bead off.

    The wheel units on the mule bags are fixed units, riveted in.

    It is not possible to remove the whole casing to replace a wheel, we do not have spare wheels as a result as there is no way of fitting a new one anyway.

    If a wheel falls out of the casing, it means the casing is damaged and again is not repairable.

    Customer may have to claim on travel insurance if it has been damaged by a third party during travel.

    RET is the resistance to evaporative heat loss meaning the lower the number the more breathable a fabric is. During the test a fabric is placed on a ‘sweating guarded hot plate’ (a porous hot plate with water channelled through it) and the required energy to keep this plate at a constant temperature is measured in m²Pa/W (area[m²] Pressure[Pa] / energy[W])

    There are many different tests for breathability of a fabric. Several test methods will give results in g/m²/24hours whereas RET, which is the standard test used by Gore-Tex, gives results in m²Pa/W. Unfortunately none of these tests correlate with each other and in fact different fabrics types appear to perform better on different tests so they are not interchangeable.

    As the fabric in question is Gore-Tex Pro we can only provide data using RET as this is the standard test Gore-Tex use for their fabrics (Gore may be able to supply more data).

    However to speak in general terms you would normally expect most fabrics with a RET of 6 m²Pa/W to have an Moisture Vapour Transmission Rate of well over 20,000 g/m²/24hours when tested using the most commonly known MVTR test method (Inverted cup B1 method).

    The squeaking is caused by the use of different polymers in the backsystem, it can effect some of them occasionally, you simply oil the moving parts and it stops the squeak.

    We do have system in place where you may return the items back to us that you no longer require and we will dispose of the items responsibly to avoid any harm to the environment where possible. To follow this process, you will need to return the item to the address below:

    Corporate Responsibility Department

    Berghaus Ltd

    12 Colima Avenue

    Sunderland

    Tyne & Wear

    SR5 3XB

    You will need to include a note explaining that would like your items to be recycled so that we know what needs to be done once we have received them back.

    Blacks are excluse selling Berghaus branded sleeping bags.

    It has been confirmed that these are unique to Blacks and customers are advised to return to Blacks for any queries.

    The sleeve length measurement is from the Centreback Neckline to the finished hemline on the sleeve.
    Max weight to be carried in a rucksacks varies from person to person. Rucksacks themselves are not catogorised in max carrying loads. Larger volume packs often offer a better carrying system making them more comfortable to carry heavy loads over a longer period of time. Centurio 45 is designed to be a durable pack for a couple of days in the field. In order to keep the pack comfortable I suggest to stay around a max load of approximately 10kg.
    As you will expect, different people will wear the soles in different ways and the walking patterns of any two people would not be the same and would result in varying amounts of wear. A shoe or boot will come to the end of its serviceable life at some stage, whether it be the soles, adhesives, uppers, lacing hardware or inner linings and unfortunately there is no way of putting a specific time limit on any one item of footwear. The life of the item is dependent on a number of factors including the users walking pattern, the amount of use they have been subject to and the conditions in which the boots have been used, stored and cared for. In our experience, a genuine manufacturing defect exist it is the norm for it to become apparent in the first few months of use.
    The Trailhead 50 rucksack does not have a zip to give access to the bottom of the rucksack, this usually comes on the rucksacks which are slightly larger such as the Trailhead 65 and Wilderness 65+15.
    TwentyFourSeven Plus 30 Rucksack does not come with internal zipped pockets.

    This style has a zipped front pocket with small pockets inside that, but those small inside pockets aren’t zipped.

    The description of an internal zip is an error on the advertisement and label.

    The open side of the flap should be on the outside of the leg.

    Berghaus recommend that you machine wash your item at 30 degrees Celsius and use soap powder or liquid with NO fabric softeners or conditioners. For stubborn grease and dirt use non biological detergent. Suitable products from Nikwax are also available to treat the down insulation, so it remains water repellent.

    Our garments should NOT be dry cleaned. Remove the garment from the washing machine and shake to distribute the down, then put it in a tumble drier with a couple of tennis balls or tumble drier balls (we usually use around Six).

    Remove every 15 minutes and shake the garment, this process should take approximately 1 hour. The drying instructions are important as this will help to reloft the down insulation and evenly distribute this in the jacket as sometimes the jacket can appear flat after washing.

    Please see below the washing instructions on how to wash Berghaus Gloves with leather on:

    Hand washed Only,

    Do not Bleach,

    Do not Tumble Dry,

    Do not Iron,

    Do not Dry Clean.

    Use Non-Biological Washing Powder, Avoid the use of fabric Softeners Store in a Cool Dry Environment and Keep Away from Sharp Objects Garment To Be Removed Immediately From the Machine After Washing.

    Berghaus recommend that you machine wash your item at 30 degrees Celsius and using Nikwax products which can be purchased directly from our website.

    The green tech wash will clear your garment of any debris on the surface and the purple direct wash-in will proof your garment to make sure that water can quickly bead off.

    Wearing a backpack with the lightweight jacket depends on how much weight you are carrying in the pack. The fabrics used with this jacket are extremely strong for its weight but its designed for fast and light not multi day expeditions. This applies to all the lightweight jackets, if there are any damage caused when wearing a backpack, our quality assurance team would look at it on a fair wear and tear basis. Pack damage will show wear on the shoulders and waist belt area.

    It is possible to wear a pack with it and our old athlete Phillipe used it on the Great Himalayan trail event which was 40 days long but he carried a pack which weighed no more than 10kg with water.

    For your recommended use, we would suggest a Light Trek or Light peed as an alternative, or one of the Velum jacket which is currently out of stock on the website but may be purchased in retailers.

    The Micro Fleece is lightweight, can be packed away very easily.

    When facing the elements cuffs can be cinched in and easily adjusted over layers to keep snow, rain and wind out of the sleeves.

    A comfortable Lycra® cuff on a fleece allows the sleeve to be pulled up above the elbow if required.

    Hook and loop is a popular method of providing adjustment at the cuff. In combination with elastication the garment can be taken off and put on without having to adjust the cuffs.

    In windy weather you will be thankful for the drawcords on your jacket as they are designed to cut out draughts. The adjustable cords also allow jackets to be altered to suit any user’s needs.

    Loose ends of the cords can present a problem when blown in the wind which is why our jackets capture the cords where necessary to avoid problems.

    Hoods are designed to help keep your head and face protected from the elements. All our hoods are adjustable to ensure a better fit to each individual and we design our hoods to turn with the head for obvious reasons.

    We have six constructions of hoods but all do essentially the same job.

    Fixed: A simple hood that protects your head from rain and wind.

    Fixed to the jacket and always ready to be used usually featuring adjustable cords so the hood can be modified for any user. Fixed With Peak: This offers the same as above but with a wire stiffener peak designed for even more protection for the face.

    Raptor Hood: For more serious jackets the hood features a volume that can accommodate a climbing helmet.

    Roll Away: A practical hood that rolls into the neck of the jacket.

    Foldaway: The benefits of a full hood with the convenience of a fold away system thanks to a new innovative technology. Casual Hood: A basic hood that offers protection from the wind and rain.

    Especially useful for carrying gadgets or maps in wet weather - internal pockets can keep items more secure and dry.
    Linings are used to protect the coating or laminate on the inside of your garment. They are designed to improve the comfort of the garment and are usually made up from a nylon mesh.
    Softshell is highly breathable, has some insulation, water repellency, stretch fabric and wind resistance.
    These are optional straps that can be attached to the front of the main-pack shoulder straps, and held onto to help shift some of the weight to the front of the body when needed. They come along with the side pockets, since full side pockets might be adding another 10 KG to the weight being carried and then this option to temporarily shift weight might become more necessary.

    The question of individual fit can often be a difficult one, and it must be said from the outset that no manufacturer is capable of producing a range, or model of boot that will fit all the manner of variations and different characteristics that are involved in people's feet. Even assuming that there is a correct basis of fitting, most boots require varying amounts of breaking-In and this itself can determine whether or not a boot meets a customers expectation fully.

    The use of volume adjusters, heel raises, different sock combinations, alternative lacing methods, compeed/scholl blister pads or orthotic footbeds can be used to alter, aid and improve the overall fit of your boots. The retailer where you made your purchase should be able to check the size and fit of your purchase or deal with your complaint if you feel there is a genuine manufacturer defect that is causing the discomfort.

    The season ranking is a way of defining how warm a product is and when to use it. 1 season is the lowest ranking of warmth to be used - however Berghaus do not make any products to meet this criteria. 1-2 season is higher and products are to be used from May - September (approx). 2-3 season is higher still to be used in Autumn Winter time. Finally, 3-4 is the highest to be used in Winter (coldest season).
    If a product name or description mentions GTX, this stands for GORE-TEX®. GORE-TEX products on our website are waterproof.

    Application: Next to the skin.

    Function: Allows moisture vapour to pass easily away from the skin.

    Benefit: Reduces clamminess and chilling effect associated with active exertion, to maintain user comfort.

    The main function of the base layer is to wick perspiration away from the surface of the skin and enable it to evaporate on the fabric surface. But why? You may ask, surely sweating is the natural way in which the body cools down by evaporating sweat on the skin. Well yes, but the problem is that the cooling effect goes on long after the body has gained normal temperature level. This is especially so when a cotton shirt or T-Shirt is worn as the fibres absorb the sweat and make it very difficult to evaporate whilst still being in contact with the skin and conducting heat away.

    When stopping in the outdoors after a strenuous uphill section, the continued cooling effect on the skin through sweat evaporating and conducted heat loss, will cause excessive cooling and resulting in discomfort. Now suppose that an exposed ridge has been reached and the cold biting wind adds to the cooling effect and suddenly we have a dangerous situation. Moving the sweat off the skin does not stop the cooling effect. Excessive heat will still evaporate the sweat but on the surface of the base layer not the skin. Heat loss through conduction (water/sweat) is a very good conductor of heat) is reduced considerably though, as the sweat is only on the skin for a short time.

    In summary, wicking base layers still allow cooling during heavy exercise and more importantly prevent over cooling after heavy exercise.

    The face fabric is coated on the inside with a waterproof/breathable coating. The coating is in a molten state and is applied by a large roller, usually two or more layers.
    The outer fabric of shell garments is called the face fabric. This has to have several qualities. It should be treated to be water repellent, lightweight as possible but tough enough for the end user in order to protect the coating or membrane underneath.
    A breathable / waterproof membrane is laminated (glued) to the inside of the face fabric. The lamination process is crucial, as breathability must be retained.

    Application: Between base and outer layers.

    Function: Insulates to retain body heat.

    Benefit: Provides essential warmth, enabling the regulation of body temperature by adding or removing the layer.

    Mid layer garments are usually made of fleece fabric. The main function of the mid layer is to insulate the body by trapping air within the fabric. Air is also trapped between clothing layers and this also adds to the insulation. Fleece starts as a polyester knit fabric and is then brushed to create a pile finish on each side.

    We have developed a brand new and exclusive last that draws from running shoe design with additional support for rugged terrain. This last gives a more active toe spring and has a sculpted heel that improves hold around the back of the foot, taking pressure off the Achilles' tendon.
    An extremely lightweight nylon fabric with a thin breathable PU coating that is designed to withstand the wind and light showers and keep moisture out over extended periods. AF-PLUS is treated with a super Durable Water Repellant (DWR) that is durable to extensive home laundering - the water just keeps on shedding off this fabric.
    A tightly woven, synthetic fabric that provides excellent insulation retention properties, good packability, a high level of wind resistance and superb breathability. AF is treated with a Durable Water Repellant (DWR) finish that is durable to home laundering - the water just keeps shedding off this fabric.

    Application: The outermost layer.

    Function: Breathable, waterproof, windproof and durable.

    Benefit: Protects from rain, wind and snow and can provide additional warmth especially when combined with the other layers.

    The outer layer has to protect the user from the elements whilst at the same time allow the water vapour to escape from the lower layers. In some situations the layer may only be required to be windproof as well. The Soft Shell garments discussed earlier can be regarded as a warmth layer which also incorporates weather protection.

    Basic fabric construction

    Two Layer: This consists of the outer face fabric with a waterproof coating or laminate on the inside. To help protect the laminate or coating on the inside of the face fabric, a loose nylon lining is inserted inside the garment. We use a water repellent mesh lining with full nylon in the arms and waist area to avoid snagging from rings, watches and belts etc.

    Three Layer: This consists of the outer face fabric with a waterproof coating or laminate on the inside face. A lining fabric is then laminated to the inside coating or laminate to produce a single fabric made up of three layers.

    AQ2.5™ fabrics allow for extremely lightweight and packable products. The highly advanced microporous polyurethane coating is protected by a unique dry touch micro grid technology. This ensure outstanding breathability enhancing comfort and waterproofing, with the grid of tiny micro beads keeping the back of the fabric raised from the skin eliminating the need for a lining fabric. AQ2.5™ offers a moisture vapour transmission rate (MVTR) of 10,000g/m2/24hrs. AQ2.5™ provides a hydrostatic head of 10,000mm H20 column ensuring the fabrics remain waterproof and the end-user protected.
    AQ2™, is designed for use on the hill, tried and tested, it offers good waterproofing, breathability and is lightweight. AQ2™ offers a moisture vapour transmission rate (MVTR) of 8,000g/m2/24hrs, meaning that moisture vapour can easily escape through the fabric enhancing overall enjoyment of the outdoors. AQ2™ provides a hydrostatic head of 10,000mm H20 column ensuring the fabrics remain waterproof and the end-user protected from all but the harshest weather conditions. 


    AQ2™ is a trade mark of Berghaus Limited.

    ARGENTIUM MESH is a mesh structure that offers key performance features for the active outdoor user. ARGENTIUM MESH has permanent odour resistant properties through the use of a silver ion technology. The mesh structure offers permanent moisture management and wicking properties through the use of a denier gradient knit structure and channeled yarns. The structure of the mesh provides directional air flow and cooling in the areas where it is needed most.
    ARGENTIUM STRETCH is a stretch jersey that offers key performance features for the active outdoor user. ARGENTIUM STRETCH has permanent odour resistant properties through the use of a silver ion technology. A wicking finish ensures quick dry performance keeping the wearer cool and dry. The elastane content provides good stretch/ recovery ensuring exceptional fit, comfort and ease of movement for the wearer.
    Sweat from the skin is evaporated into the air where it is called water vapour. In a typical layering system most sweat is wicked away from the skin surface before it is evaporated. The outer waterproof layer presents the biggest challenge in terms of breathability. It can cause a bottleneck and this eventually cause condensation when the air is unable to hold any more water vapour.

    CFM tends to measure how windproof a fabric is

    Down has an outstanding reputation for being the most superior insulation material available. As a result of its three dimensional structure, its fibres interlock and overlap trapping still air, providing an exceptional warmth to weight ratio. This is complimented by excellent compressibility and resilience allowing for incredibly lightweight, durable and packing products. Fill power is a measure of down's ability to loft, sometimes known as the filling volume. It is typically used to indicate the down's insulation performance for a given weight of down under standard conditions. It highlights the down's ability to resist compression and regain loft. The 'Down to Feather Ratio' is the industry adopted grading system to express the combination of down and clusters and small feathers in a down insulated product. This is conveyed as a percentage ratio. Extrem down garments use goose down with a fill power of 700 and a down to feature ratio of 90/10. Mountain down garments use goose down with a fill power of 650 and a down to feather ratio of 80/20.
    If the foot fits snugly in the shoe, it lessens foot roll improving both comfort and grip. EHS distributes the closure tension from the laces creating a more stable shoe that holds the foot in place.

    EHS (Ergonomic Holding System in FootWear) - A unique heel stability system that externally intergrates the heel to your footwear, eliminating heel slippage and providing secure lacing system for excelled underfoot security on uneven surfaces.

    EHS (Ergonomic Holding System in Socks) - Our unique heel cradling slingshot system is a biomechanically engineered compression knit that comfortably hugs your heel and prevent sock slippage.

    Proven in Berghaus rucsac design over the last few years. It provides excellent comfort that stays breathable when it is compressed. 3D EVABREATHE® was new for Spring / Summer 2008, and enables EVABREATHE® technology performance in Phobic® single layer construction shoe. Providing lace pressure relief with great breathability and low water absorption and retention. Air flows along channels against the foot and through perforations in the EVA foam pad.


    EVABREATHE® and PHOBIC® are registered trade marks of Berghaus Limited.

    Freeflow is designed to allow air to flow between the user's back and the rucksack to keep the person wearing it cooler and prevent perspiration build up on the back.

    Our Freeflow rucsac design has been evolving for over 14 years to make your day in the outdoors as comfortable as possible.

    The Freeflow Pro design, which is new from spring/summer 2010, brings a new level of innovation and design to our revolutionary back system.

    The Freeflow Pro allows air to circulate between the rucsac and your back but the load sits closer to the back for better weight distribution.

    The lightweight aluminium frame makes the Freeflow Pro range very lightweight and the range is packed with other benefits to make your day outdoors a relaxing and enjoyable experience.

    Garments engineered with GORE-TEX® Active Shell are built for extreme breathability and provide durable waterproof and windproof protection for optimum comfort, guaranteed. Featuring a lighter weight, streamlined 3 layer construction, this completely new class of waterproof garments delivers extreme breathability and excellent next to skin comfort. Ideal for all weather fast forward athletes seeking durable protection and comfort during highly aerobic, done in a day activities such as trail running, mountain biking, and fast alpine ascent.


    Extremely breathable (RET3)

    Durably waterproof and windproof

    Lightweight (maximum garment weight 400 grams)

    Excellent next to skin comfort

    Specially developed for highly aerobic activities


    GORE-TEX® PRO SHELL is the optimum solution for outdoor professionals and serious enthusiasts who need to face extreme weather and tough conditions. Made with the most rugged, most breathable, durably waterproof and windproof fabrics.

    Key advantages

    Meets the demands of outdoor professionals and serious enthusiasts

    Engineered to excel in extended and extreme conditions

    Tough, durably breathable, waterproof and windproof

    Available in 2- and 3-layer constructions: 2 layers are supple and quiet; 3 layers are for extra-rugged use

    GORE-TEX CKnit fabric. This fabric utilises a brand new circular-knitted backer to create the most comfortable to wear 3L GORE-TEX product for enthusiastic outdoor end use.

    Compared to previous 3L GORE-TEX it is softer, lighter and more breathable while still providing the same levels of durable waterproof performance.

    GORE-TEX® PACLITE® SHELL features the lightest, most packable fabric. GORE-TEX® PACLITE® SHELL is durably waterproof, windproof and extremely breathable and are ideal when weight and space are critical. Our Extrem™ Dru jacket uses a stretch nylon face fabric for excellent durability combined with ease of movement. All GORE-TEX® PACLITE® SHELL in our Mountain range use nylon face fabrics for maximum durability. Berghaus garments constructed using GORE-TEX® PACLITE® SHELL meet Gore's Extreme Wet Weather Construction requirements. Garments with this rating are engineered to pass Gore's most aggressive rain test, simulating extended vertical and horizontal wind-driver rain conditions. These garments deliver superior protection against extreme and extended wet weather conditions through the use of advanced design techniques.
    This footwear delivers optimum climate comfort for your environment - winter peaks to summer trails. 100% waterproof and highly breathable footwear guaranteed.
    GORE-TEX® PERFORMANCE SHELL is designed to provide breathable comfort and durably waterproof and windproof protection. GORE-TEX® PERFORMANCE SHELL is ideal for a wide range of outdoor activities. All GORE-TEX® PERFORMANCE SHELLS in our Mountain range use nylon face fabrics for maximum durability. Berghaus garments constructed using GORE-TEX® PERFORMANCE SHELL meet Gore's Extreme Wet Weather Construction requirements. Garments with this rating are engineered to pass Gore's most aggressive rain test, simulating extended vertical and horizontal wind-driver rain conditions. These garments deliver superior protection against extreme and extended wet weather conditions through the use of advanced design techniques.
    GORE-TEX® is the world's first truly waterproof and breathable fabric launched in Europe. If a product name or description mentions GTX®, this stands for GORE-TEX®.

    Hydrophobic down is an innovative thermal insulation technology that keeps you warmer and drier in the most challenging weather conditions.

    Utilising all the natural benefits and qualities of down such as superior insulation, outstanding warm to weight, compressibility and resilience, Hydrophobic Down goes one step further with a unique and innovative water resistant treatment applied directly to the down itself.

    MtnHaus developed Hydrophobic Down to give all the qualities of Micro Down but with a unique water resistant treatment applied directly to the Down itself:

    Absorbs less moisture, making it lightweight for longer.

    Maintains Loft 80% longer than Micro Down.

    30% more insulation vs. Micro Down (60 minutes exposure to water).

    The Hydrostatic Head is the method of measuring waterproofness of a product. Hydrostatic Head is measured by a British Standard.
    An engineered double weave for maximised performance in extreme conditions. Featuring a nylon face to ensure excellent durability to abrasion. Treated with a Durable Water Repellant (DWR) to ensure good water shedding. Incorporates a structured polyester on the inner surface to provide good next to skin comfort. Odyssey Stretch with DWR offers excellent moisture management since moisture naturally moves from the hydrophobic polyester side to the more hydrophilic nylon side. The four way stretch ensures unrestricted freedom of movement.
    A major breakthrough for Berghaus. It links high force studs to smaller low force studs with support bars. This prevents stud distortion on impact and gives better grip on rough terrain.


    Opti-Stud® is engineered to match your movements and pressure contact with the ground. Opti-stud® is a registered trademark of Berghaus Limited.

    PERTEX ENDURANCE® incorporates an ultra-thin membrane with a durable nylon face. The layer is so thin that it hardly adds any weight, nor does it affect the softness of the material. PERTEX ENDURANCE® keeps the wind out and is known for having a durable water repellency (water resistant), whilst allowing moisture to pass freely from the inside keeping the jacket free from condensation.
    Perfected through intensive research and development, PERTEX® MICROLIGHT has become the global standard for lightweight outdoor gear. Highly abrasion resistant, soft, downproof, windproof and having a Durable Water Repellant (DWR), PERTEX® MICROLIGHT contains a well balanced list of features, making it ideal for all your mountain adventures.
    PERTEX® QUANTUM is a featherweight fabric made using the finest synthetic yarns with the maximum thread count. PERTEX® QUANTUM offers an exceptional strength to weight ratio, great water repellency, wind resistance and superb packability.
    POLARTEC CLASSIC MICRO utilises a 100% polyester velour structure which creates air pockets that trap air and retain body heat, providing outstanding warmth without weight. POLARTEC CLASSIC MICRO has excellent pill resistance and packability.
    A technical, high warmth, grid structure with a smooth face for good durability and non-binding layering. The brushed grid structure on the inside delivers great compressibility, exceptional thermal insulation, good airflow and excellent dry times. This fabric incorporates stretch yarns providing great fit and ease of movement. This fabric is treated with an odour resistant finish.
    A mid loft Raschel knit structure which provides good warmth characteristics with exceptional packability and limited bulk.
    A visually dynamic and technically advanced fleece fabric. The 100% polyester velour structure creates air pockets that trap air and return body heat, providing outstanding warmth without weight. POLARTEC THERMAL PRO fabric dries quickly to minimise heat losses from the body.

    PrimaLoft®

    Unbeatable thermal insulation

    PrimaLoft® uses a unique microfibre structure which is specially treated to create a core with similar physical and thermal properties to down meaning you will be well insulated against the cold.

    PrimaLoft® is compressible, breathable and has excellent water repellency so you remain dry, warm and comfortable even under the most extreme conditions.

    We use different PrimaLoft® technologies in our products, these are below;

    PrimaLoft® One

    PrimaLoft ONE is an ultra-fine microfiber insulation that is warm, soft and lightweight. It is unsurpassed in its ability to keep you drier and warmer than down and other synthetics

    PrimaLoft® Eco

    PrimaLoft ECO insulation uses recycled material to create a high loft, thermally efficient, earth-friendly insulation.

    PRIMALOFT® ECO successfully combines a minimum of 50% recycled material with standard PRIMALOFT® fibres providing a thermally efficient performance insulation with great loft. PRIMALOFT® ECO offers superior softness, breathability, fast drying, water resistance, lightweight and compressibility to help to ensure you keep warm and comfortable even when wet.


    PRIMALOFT® is a registered trade mark of Albany International Corp.

    A unique Microfibre insulation which resembles the physical and thermal properties of down. PRIMALOFT® insulation is lightweight and compressible and is unsurpassed in its ability to keep you drier and warmer than down and other synthetics.


    PRIMALOFT® is a registered trade mark of Albany International Corp.

    The stretch light fleece fabrics are designed to offer good durability and great stretch. The fabrics have a smooth nylon face for good durability when carrying sacs. The brushed inner provides comfort next to the skin. The fabrics have excellent stretch characteristics to ensure a long lasting, great fit.
    A classic four way stretch woven polyester that ensures fast drying and freedom of movement.
    We don’t specify minimum temperatures for our jackets as it is very subjective. It all comes down to the type of person you are and how you deal with cold weather, the type and amount of layering you wear and also the specific environment you are in.

    The Bioflex® system allows the bag to always stay with your centre of gravity. It flexes, twists and maintains effective load transfer at all times.

    Bioflex® essentially minimises fatigue.

    Bioflex® is a registered trade mark of Berghaus Limited.

    The Biofit back systems allows you to quickly and simply adjust the length of the rucksack to fit your back perfectly depending on your size or the load you are carrying.
    The Vulcan has a 100L volume, where the Atlas has a 110L volume (The Atlas was designed especially for the German Army). The bottom compartment in the Atlas is bigger than the one on the Vulcan. Compression straps are used to compress the bottom compartment.

    Men's shoulders tend to be wider than those of a woman, so the men's rucksacks have wider shoulder straps and the women's rucksacks have narrower shoulder straps. The hip belts on the women's rucksacks are also shaped to sit on the hips more precisely than the hip belt on the men's.

    Depending on the user's body shape some customers may wish to try a rucksack in both the men's and women's ranges to find the best and most comfortable fit.

    Guaranteed to keep you dry™.
    The pack has been tested with up to 8kg load without complaint. The pack will carry more than this without construction failure but as everyone has a different pain threshold it’s hard to say what any one person will be ok with 8kg though should suffice for most peoples max daypack load.

    The UK definition of a waterproof fabric is 1.5m Hydrostatic Head.

    The minimum standard of Hydrostatic Head for a Berghaus product is at least 5.0m. Berghaus standards are set much higher than British Standards to accommodate for loss of waterproofness through wear and washing.

    All face fabrics on Berghaus waterproofs are treated with a durable water repellent (DWR). This is fluoro-carbon based and should last a year or more if the correct care is given. Avoid softeners and conditioners. Wash only when necessary and then use pure soap. If there is grease / oil stains then Wash with a non biological agent. After washing a warm tumble dry is essential to re-activate the flouro-carbons. The water repellency can also be topped up by reproofing with Nikwax or Grangers.
    Garment fabrics have to be waterproof to not only repel the rain but also to withstand water that is pressed against the fabric by, for example, a rucksack shoulder strap or by sitting on wet ground.
    Wind chill is the apparent temperature felt on exposed skin due to the wind. The degree depends on both air temperature and the speed of the wind.


    The wind chill temperature is always lower than the air temperature.

    WINDSTOPPER® ACTIVE SHELLS are the lightest, most packable garments offering total windproofness, maximum breathability and water resistance.

    WINDSTOPPER® ACTIVE SHELLS keep you comfortable for enhanced performance during high aerobic activities. The fabric is a 3-layer construction comprising a woven polyester face, GORE WINDSTOPPER® membrane and a wicking knitted reverse.

    WINDSTOPPER® SOFT SHELL offers total windproofness and maximum breathability, combining the comfort of a soft mid layer and the water resistance of a shell in one garment. WINDSTOPPER® SOFT SHELL keeps you comfortable with the freedom of movement you need for enhanced performance in a wide range of activities and weather conditions. WINDSTOPPER® SOFT SHELL VEGA is a warm and durable 3- layer fabric, comprising of a woven nylon face fabric; offering excellent abrasion resistance, GORE WINDSTOPPER® membrane and a polyester fleece reverse. WINDSTOPPER® SOFT SHELL EL NINO is a thin and lightweight 3-layer fabric comprising of a Durable Water Repellant (DWR) treated smooth knitted face fabric, GORE WINDSTOPPER® membrane and a smooth knitted reverse.
    WINDSTOPPER® TECHNICAL FLEECE provides more warmth and comfort than none-windproof fleece with less bulk by combining total windproofness and maximum breathability. WINDSTOPPER® TECHNICAL FLEECE is effective as a mid-layer or outer-layer, keeping you warm and comfortable in cool and windy conditions.
    The Expeditor AQ leather boots are manufactured using cow leather.

    Narrow:

    Expeditor Ridge/Trek


    Average:

    Explorer Range

    Fellmaster

    Hillwalker

    Supalite

    Explorer Active Mid/Shoe


    Wide:

    Hillmaster

    We previously had the GR20;and the Kibo boots which were compatible but unfortunately in our current range we do not have any boots which have a B1 or B2 sole rating so they are not compatible.

    The Yeti Gaiter has been available in many styles. Boots with too much flex will not work as the rubber toe of the rand will continually slip off so you'll need a really sturdy boot. They are not designed for a specific boot, as long as the boots have a B1 or B2 sole rating then the gaiters can be adjusted to fit.

    Should you require any further information, please do not hesitate to call our customer service team.

    Generally, leather boots are tougher and more durable whilst fabric boots are more breathable (cooler & lighter) and more comfortable. Leather is not actually waterproof but it is very water resistant and thick leather with a good tanning treatment will keep out water all day long.

    Fabric boots often incorporate a fully waterproof and breathable lining, but care must be taken in use to avoid damaging this (a stone in your shoe, if left may puncture a lining). If visiting a hot climate it may be worth considering an unlined fabric boot for maximum breathability.

    Your jacket will lose most or all of its breathability properties. This is because a detergent will add a coating to the outside and inside of the garment which inhibits the breathability, allowing for moisture to build up on the inside of the jacket as it cannot escape. This can make you think the jacket is leaking, when in fact it is not.

    You will then be required to treat the garment with a waterproofing procedure to re-add the DWR (Durable Water Repellency). There is a range of Nikwax products which will add a waterproof coating to the outside of your jacket allowing the water to run off, which ensures your jacket remains highly breathable.

    We would strongly advise checking the Waterproof section of our site for more information.

    If the Berghaus Product Guarantee does not apply to your product, we understand that on occasions you may wish to organise a repair for a Berghaus item that has become damaged through accident or normal wear and tear. You may arrange a repair at your own expense from the Berghaus approved repair agent. Their details are below.

    LSR (Lancashire Sports Repairs) Ltd

    19 Athletic Street

    Burnle

    Lancashire

    BB10 4LP


    Tel: 01282 439 109

    Email: info@lsrmail.co.uk

    Web: http://www.lancashiresportsrepairs.co.uk

    (Please note that Berghaus Ltd is not responsible for the content of external websites.)


    Here is the list of countries where our products are manufactured:

    • Jackets: Indonesia, China, Vietnam, Thailand,
    • Accessories: China, UK
    • Packs: China, Vietnam
    • Shoes: China
    • Shirts/t-shirts: India, Indonesia, China
    • Trousers/shorts: Indonesia, Thailand, China
    For more information on the manufacturing processes that Berghaus carry out, please visit our Corporate Responsibility and Modern Slavery Statement pages.

    Some of our older boots such as the KIBO (2012) were compatible with Class C2 crampons with French style straps and GR20 Leather (2010) were compatible with flexible walking crampons attached with straps (preferably with out front points). In our current range, we do not have any boots which are compatible with Crampons as they do not have the sole stiffness rating required for using crampons.

    Berghaus has incorporated classic brasher styles into the range and the following boots will still be available:

    • Hillmaster
    • Supalite
    • Fellmaster
    • Hillwalker

    We do gather feedback from our retailers and customers at the end of each season for a review on our products, materials and manufacturing processes. As of yet no changes have been made but this will be reviewed at the end of the season. For more durability we would recommend a boot with a Vibram sole such as the Supalite or Hillmaster boot. Although the other soles are still good and suitable. Please be advised when manufacturing our boot we do test them in the conditions we expect them to be used on such as grass, hill and mountain tracks etc... and if the boots are being used on man made surfaces such as concrete, the soles will wear down quicker than natural materials.
    Twentyfourseven is designed for all kinds of general every-day use, such as for school, college and work.
    The typical end users for Extrem™ are serious outdoor enthusiasts, climbers, mountaineering, XC skiing, and ice climbing.
    The typical end users for Outdoor Active are hill walkers, general use, school, work, dog walking and cycling.
    The boots you have are not to have the rigidity required to attach and hold a Yeti Gaiter. Due to the flexibility in your boots you may need to glue/adhere the toe of the gaiter onto the boot. A general rule of thumb is that a 3-4 season walking boot, a boot that is crampon compatible will be stiff enough and suitable for the Yeti.

    When we walk or scramble our bodies bend, flex and twist, often without us either thinking or knowing about it. Most rucsacs act like a splint and severely restrict the hip and torso movement that we need. The result - backpacking is an awkward, uncomfortable and overly tiring activity.

    The Bioflex® system provides a carrying harness that offers controlled movement to allow the bag to always stay with your centre of gravity - it flexes, twists and maintains effective load transfer at all times.

    Bioflex® is a registered trade mark of Berghaus Limited.

    With any down product you can expect small amounts of down to come out through the stitch lines.

    This is something that happens with all down products on the market today not just Berghaus products.

    Feathers coming through the fabric will reduce through wear and reduce again once the jacket has been washed.

    If you feel that the amount of feathers that is coming out is excessive then they should return the item to the place of purchase for inspection.

    The cracking of leather can be caused and be contributed to by a number of factors including, wetting/drying process, fit of the boot, care taken of the leather, aftercare products used etc. We always recommend using aftercare products on your boots such as conditioning cream or protector spray to help keep the leather protected from the wet.

    During the natural wearing process, the leather will eventually degrade to the point of splitting but if the correct care is taken this should be long in happening.


    The ranges have the same length however there is a difference in the width. The women's range is 0.5 cm wider than the youth range and the men's range is 0.5 cm wider than the women's range.
    The women’s Hillmaster II GTX has a width fitting E/F which is a wide fit. Whereas the women’s Hillwalker II GTX has a width fitting E which is an average/wide fit (average width fitting D for womens)


    Heights, based on a size UK6:

    Hillmaster II GTX external back height, from ground to back of collar top, is 130 mm. Internal back height, from footbed to back of collar, is 80 mm.

    Hillwalker II GTX external back height, from ground to back of collar top, is 115 mm. Internal back height, from footbed to back of collar, is 70 mm.

    The sole unit is lower on the Hillwalker II which is why there is a difference in ratio between internal and external back heights.

    The design of our women's fit sacks takes into account the following:

    Back length: The common assumption is that women are shorter therefore the back length needs to be reduced. Actually, women's back lengths are not significantly smaller - it is the way the rucksack is carried that necessitates a shorter back length. Due to the different pelvis structure of women, the rucksack hip belt sits higher.

    Shoulder Harness: The shoulder harness needs to be contoured away from the bust to give women the freedom of movement and prevent uncomfortable pressure. Women normally have narrower shoulders than men, thus we have slightly narrower strap to maximise comfort.

    Hip Belt: As the hip belt sits higher on women we have altered the cut in two ways. First, the overall height of the hip belt needs to be reduced to prevent it from digging under the rib cage (or diaphragm). Secondly, we have developed a customised fit on the bottom of the hip fin to sit more comfortably on the hips.

    Shoulder Width: Generally women have smaller muscle structure around the shoulders. Consequently, the distance between the shoulder straps needs to be smaller to prevent the harness being too wide.

    The rubber on the Yeti gaiters changed towards the end of 2011. The older yeti rand was designed to fit berghaus sole units and the 1st generation of Scarpa SL boots only. The new yeti gaiter rands tend to be a bit more universal and will fit on more styles of boots, provided they are a B1 stiffness of boot. The newer rubber is a little less pliable than the old and it is not uncommon for users to go “up a size” when purchasing.
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