I recently bought a lovely hooded fleece .I wasn’t sure what size to get , but got very good advice via the online message service . I wanted it to arrive quickly , the standard delivery looked good enough, so that’s what I chose . Then I got worried that it might not arrive in time ( because it wasn’t dispatched for a couple of days ) . I messaged and asked about this , was assured it had JUST been dispatched and that it would arrive on time . It arrived the next day ( which was a Sunday ) . I was REALLY impressed . I love the fleece too. It’s exactly what I wanted and the fit is perfect .